HeartBelonging Privacy Policy

HeartBelonging respects the privacy of its website visitors and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal data when you visit our website or make a purchase.

Information We Collect

When you visit our website, we automatically collect your device information including internet protocol (IP) address, browser type, operating system, date and time of visit, information about the web page you visited before coming to our site, and which pages you access on heartbelonging.com. We collect this information using cookies, web beacons, and other tracking technologies.

We also collect any personal information you choose to provide us with through our website, such as your name, email address, phone number, mailing address, payment information, product preferences or feedback. We use this information to process transactions, fulfill orders, administer our loyalty programs, provide customer service, conduct research, and otherwise operate and improve our business.

Use of Personal Information

The personal information we collect allows us to process your orders, keep you updated on the status of your orders, address any concerns, provide products and offers tailored to your preferences, improve our merchandise selection and customer shopping experience, and otherwise operate, manage, and maintain our ecommerce business.

We do not share your personal information with any third parties for their own marketing purposes. We may share your data with service providers or contractors in order to outsource certain business operations, but we require all such third parties to protect the confidentiality and security of your personal information.

Your personal information may also be disclosed in special cases, such as to comply with subpoenas, court orders, or other legal processes; to enforce our Terms of Use or other policies; or to protect the rights, safety, or property of HeartBelonging, our users, or others.

Children’s Privacy

Our website is not directed at children under the age of 13. We will not knowingly collect personal data from children under 13 without obtaining parental consent. Parents should be aware that our site is not intended for children and does not knowingly solicit information from children. If we discover that a child under 13 has submitted personal information to us without parental consent, we will delete that information as quickly as possible. If you believe your child has provided us with personal data, please contact us to have the data removed.

Data Storage and Security

HeartBelonging takes reasonable and appropriate security measures to protect your personal information against unauthorized access, loss, misuse, alteration, destruction, or disclosure. We utilize secure socket layer (SSL) encryption to safeguard the transmission of the information you provide to us when placing an order or at checkout.

The personal information we collect is stored in secure hosting facilities and can only be accessed by authorized HeartBelonging personnel on a need-to-know basis. However, no Internet, email, or other electronic transmission is ever fully secure or free of errors, so you should take special care in deciding what information you send to us in this way.

Retention of Personal Information

We will retain your personal information for the length of time required to fulfill our business purposes, contractual obligations, and legal requirements. We typically keep personal data for no more than 5 years from your last interaction with HeartBelonging.

Your Rights

If you would like to access, correct, update, or delete any personal information we have about you, or object to our use of your personal information, please email us at contact@heartbelonging.com with your request.

If you have any additional questions or concerns about this Privacy Policy or our privacy practices, please email contact@heartbelonging.com. We will address your concerns as expeditiously as possible.

Changes to this Policy

HeartBelonging reserves the right to revise or modify this Privacy Policy at any time. If we make material changes to our privacy practices, we will post an updated privacy policy with a new “last updated” date. Your continued use of our services indicates your acceptance of the revised Privacy Policy.